Woodwick FAQ

Tricks for lighting your woodwick candle

Because our woodwicks are all natural, they can sometimes be tempermental and cause each candle to burn differently. Woodwicks provide a more unique burning experience than a traditional cotton wick. Here are a few hints to make them burn easier.

Why won’t my wood wick candle re-light?

No problem! This is a common problem with wood wick candles and can easily be resolved.

We recommend to make sure that your first burn is always to a full melt pool (wax melted to the edge of the jar). Container candles have a ‘memory’ and if you don’t allow your candle to burn to the jar’s edge on the first burn, every subsequent burn will see the melted wax pool ‘tunnel’ down the wick rather than burn evenly out to the jar’s edge. Your wick will eventually drown in wax and will not stay lit.

If your candle extinguishes the first time you light it, simply try relighting it until it catches, this may take a few tries.

The main reason a wick won’t stay lit is because the candle was not burnt correctly on the first burn.

Other tips:

  • For relighting, tip the candle, and relight on an angle. This will allow the flame to slowly reach across the wick.
  • Make sure your wick is trimmed to between 1/8″ – 3/16″ / 3.2mm – 4.8mm before lighting. If the wick is too long, the wax will not pull up the wick and the wick will extinguish.
  • Wooden Wicks do need a little attention and tending to before each burn, similar to cotton wicks. Be sure to gently snap off the ash or burnt wood along the top edge of the wick and then light as usual.
  • If when burning the candle for a long period of time you notice the flame height getting too low, it may be necessary to tap off any excess ash or burnt wood along the top of the wick. The flame will then return to its proper optimal height.
  • Do not try picking away at extra wax to fix the tunnelling. If you allow your candle to burn for longer periods of time, this problem should fix itself.
  • Be very careful not to let any debris from the wick (or anything else!) fall into the candle.
  • Extinguish candle when ½” / 12.7mm of wax is remaining.
  • Do not burn candle more than 4 hours at one time.